Shipment Terms & Conditions
It is kind of our commitment for serving guarantee that your jewelry order can be well acceptable. But, to statisfy it, there are technical sides that need to be your attention:
- Weights are approximate and are included for your convenience.
- Every delivered have tax charge for 3 items jewelry, the rest, are multiple counts.
- The jewelry will be delivered after on the next business day.
- Jogja Silver Craft will notify you by way to email when your goods are to be dispatched to you. The message will contain
details of estimated delivery times in addition to any reason for a delay in the delivery of the Goods purchased by you.
- If Jogja Silver Craft receives no communication from you, within 28 days of delivery, regarding any problems with the goods,
you are deemed to have received the goods in full working order and with no problems.
- The return is possible before 28 days of the returning.
- Kami menerima pembayaran dengan menggunakan visa, mastercard, dan paypall.
- For any complaint, please use this form.
We are using the UPS (United Parcel Service) as our shipment partner. We divide our order part based on the delivery price. This following are the list of the countries according to the area and the delivery price.
- Region 1 : US$43
- Region 2 : US$35
Brazil, Argentina, Colombia,
- Region 3 : US$56
- Region 4 : US$43
United Kingdom, France,
Frequenly Asked Question (FAQ)
For avoiding the confused of basically information, the following are the questions that aften being asked:
- Q : What is sterling silver 925 jewelry?
- A : This designation refers to jewelry that contains at least 92.5% silver. The remaining 7.5% is copper, which endows the jewelry with its required strength.
- Q : How can I be sure of the quality of the silver jewelry items I order?
- A : Every item we sell is guaranteed.
- Q : How can I make an order by specific quantity?
- A : Please contact me by ours contact info.
- Q : Can my jewelry order be shipped to a PO box?
- A : Yes, please call for special instructions.
- Q : How much do you charge for shipping?
- A : We store shipment cost range info at shopping cart on the top left of this page.
- Q : Which methods of payment do you accept?
- A : visa, Mastercard, Paypall.
- Q : How long wil it take for me to receive my order?
- A : 5-7 business days, most orders shipped same day.
- Q : Why I acceptance jewelry isn't the same with the display jewelry?
- A : Because our jewelry is made by handmade, so is quite possible if there is a little difference.
- Q : Canceling your order?
- A : If you have placed an order and would like to cancel it, please contact me by ours contact info.
